Emmanuel Samutumwa

Emmanuel Samutumwa

Executive Trainee | ICSG SOC Analyst | Data Analyst | Certified Banker

Career Story

I am an Information Technology graduate, Certified Banker, and Data Analyst currently serving as an Executive Trainee at Access Bank Zambia under the Information and Cybersecurity Group (ICSG), where I am building hands-on SOC Analyst experience. My path connects software engineering, data analytics, credit portfolio reporting, banking risk, and cybersecurity operations. I enjoy turning complex signals into clear insights, stronger decisions, and practical technology solutions that support secure and resilient financial services.

Professional Experience

Executive Trainee - SOC Analyst

Information and Cybersecurity Group (ICSG)

Access Bank Zambia Limited
November 2025 - Present
Lusaka, Zambia
  • Supporting security operations through alert monitoring, incident triage, and escalation within the SOC environment.
  • Applying banking risk awareness, analytical thinking, and attention to detail to cybersecurity investigations.
  • Documenting observations, patterns, and response actions to support stronger controls and operational resilience.
  • Continuing to build practical experience across cybersecurity, risk, governance, and financial technology operations.

Credit Portfolio Analytics and Reporting Intern

Credit Portfolio Analytics and Reporting

Access Bank Zambia Limited
June 2025 - November 2025
Lusaka, Zambia
  • Monitored credit portfolio performance by tracking loan book trends across customer and product segments.
  • Prepared daily, weekly, and monthly reports to support credit risk visibility and management decision-making.
  • Visualized portfolio metrics and KPIs for clearer insight into performance, risk movement, and reporting needs.
  • Contributed to credit risk reports and presentations for internal stakeholders and senior management.

Software Engineer

Digital finance and software development

Qualis Digital Finance
November 2024 - May 2025
Lusaka, Zambia
  • Developed Java Quarkus-based microservices for key financial system components.
  • Supported BI and AI system monitoring, analysis, and performance improvement work.
  • Analyzed customer data to inform product, business, and operational decisions.
  • Initiated customer trend prediction and credit scoring model work using data-driven methods.
Education and Training

Entry Level Training Program

Access Bank School of Banking Excellence
November 2025 - February 2026

Graduated with Merit after intensive banking, operations, risk, leadership, and digital analytics training.

Risk Management
Credit Risk Management
Retail Banking

Bachelor of Science in Information Technology

The ZCAS University, Lusaka
February 2021 - December 2024

Graduated with Merit. Final-year project: a telecom customer churn prediction system using machine learning.

Web Applications
Networking
Software Development
Machine Learning

Grade 12 Certificate

Matero Boys Secondary School, Lusaka
2015 - 2019

Completed secondary education in Lusaka, Zambia.

Skills Focus

Cybersecurity and SOC

SOC Monitoring
Incident Triage
Security Analysis
Risk Awareness
Attention to Detail

Data and Analytics

Data Analysis
Business Analytics
SQL
Python
Power BI
Reporting

Software Development

Java
JavaScript
React
Flask
Flutter
Firebase
Database Development

Banking and Risk

Certified Banking
Credit Portfolio Analytics
Credit Risk Management
Retail Banking